Qiankuang E-commerce Co., Ltd.
Last Updated: [Date]
1. Acceptance of Terms
This User Agreement (“Agreement”) governs your access to and use of the Qiankuang website, mobile site, and any associated services (collectively, the “Service”). By creating an account, accessing, or using our Service, you confirm that you have read, understood, and agree to be bound by this Agreement, along with our Terms of Service, Privacy Policy, and Cookie Policy.
If you do not agree with any part of this Agreement, you must not access or use our Service.
2. Eligibility & Account Registration
- You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account.
- You agree to provide accurate, current, and complete information during registration and to update your information promptly if it changes.
- You may only maintain one active account. Creating multiple accounts to circumvent restrictions, obtain discounts, or engage in abusive behavior is prohibited.
- If you register on behalf of a business, you warrant that you have the authority to bind that entity to this Agreement.
3. Account Security & Responsibilities
- You are solely responsible for maintaining the confidentiality of your account credentials (email and password).
- You are fully responsible for all activities that occur under your account, whether authorized by you or not.
- You must notify us immediately at [email protected] if you suspect any unauthorized access or security breach.
- Always log out from your account at the end of each session, especially when using a shared or public device.
4. User-Generated Content (UGC)
“User-Generated Content” means any content you submit, post, upload, or otherwise make available on our Service, including but not limited to product reviews, ratings, photos, videos, comments, and social media content tagged with our brand hashtags or handles.
4.1 License Grant to Us
By submitting UGC, you grant Qiankuang E-commerce Co., Ltd. a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media, for any purpose, including marketing, advertising, and promoting our products and services.
This means we may feature your product photos or reviews on our website, social media channels, email newsletters, and advertisements without additional compensation to you.
4.2 Your Representations & Warranties
You represent and warrant that:
- You own or have the necessary rights to the UGC you submit
- The UGC does not infringe upon any third party’s intellectual property, privacy, publicity, or other rights
- The UGC does not contain defamatory, obscene, hateful, or unlawful material
- The UGC accurately reflects your genuine experience with the product (no fake reviews or incentivized ratings without disclosure)
4.3 Content Removal
We reserve the right to remove, edit, or refuse to display any UGC at our sole discretion, without prior notice, for any reason including but not limited to violations of this Agreement or applicable law.
5. Prohibited Conduct
You agree NOT to:
- Create fake accounts, impersonate others, or misrepresent your identity or affiliation
- Post fake reviews, manipulate ratings, or engage in review fraud
- Harvest, scrape, or systematically extract data from our Service (including product listings, prices, and customer information)
- Attempt to gain unauthorized access to our servers, systems, or other users’ accounts
- Use our Service for any unlawful purpose or to promote illegal activities
- Upload malware, viruses, or any malicious code
- Interfere with or disrupt the integrity, performance, or availability of our Service
- Resell, redistribute, or commercially exploit any content from our Service without our prior written consent
- Engage in chargeback fraud or abuse of our refund policy
Violation of any of the above may result in immediate suspension or termination of your account, cancellation of pending orders, and potential legal action.
6. Intellectual Property Rights
- Our Content: All content on our Service — including text, graphics, logos, product photography, videos, packaging designs, and software — is the exclusive property of Qiankuang or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written permission.
- Your Content: You retain ownership of your UGC. However, the license granted in Section 4.1 survives termination of your account.
- Trademarks: “Qiankuang” and our associated logos are our trademarks. You may not use them without our express written consent.
7. Third-Party Links & Services
Our Service may contain links to third-party websites or services (e.g., payment processors, shipping carriers, social media platforms). We are not responsible for the content, privacy practices, or availability of third-party sites. Your interactions with third-party services are solely between you and the third party.
8. Disclaimers
OUR SERVICE AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Merchantability, fitness for a particular purpose, and non-infringement
- Uninterrupted, secure, or error-free operation of the Service
- Accuracy, completeness, or reliability of any content, product descriptions, or user-generated reviews
- That defects will be corrected or that our servers are free of viruses or harmful components
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QIANKUANG SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.
OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIMS RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).
10. Indemnification
You agree to indemnify, defend, and hold harmless Qiankuang, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:
- Your violation of this Agreement
- Your UGC or any content you submit
- Your use of the Service in violation of applicable law
- Your infringement of any third-party rights
11. Account Termination
We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, with or without notice, for any reason, including but not limited to:
- Violation of this Agreement or our Terms of Service
- Fraudulent activity or suspected abuse
- Extended period of inactivity (typically 12+ months)
- Legal or regulatory requirements
Upon termination:
- Your right to access the Service ceases immediately
- We may delete your account data in accordance with our Privacy Policy
- Provisions that by their nature should survive (intellectual property, indemnification, limitation of liability) shall remain in effect
12. Governing Law & Dispute Resolution
This Agreement is governed by the laws of the People’s Republic of China. Any dispute arising from this Agreement shall first be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to the competent people’s court in Lianyungang, Jiangsu Province, China.
Nothing in this section limits mandatory consumer protection rights under the laws of your country of residence.
13. Changes to This Agreement
We may modify this Agreement at any time. Revised versions will be posted on this page with an updated “Last Updated” date. Material changes will be communicated via email or a prominent notice on our website. Your continued use of the Service after changes become effective constitutes acceptance of the revised Agreement.
14. Contact Us
Questions about this User Agreement? Reach out to us:
Qiankuang E-commerce Co., Ltd.
Address: No. 1, Zhonghua North Road, Donghai County, Lianyungang City, Jiangsu Province, China
📧 Email: [email protected]
🕘 Business Hours: Monday–Friday, 9:00–18:00 (China Standard Time)