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1. General

These Terms of Service (“Terms”) govern your access to and use of our website and all related services operated by Qiankuang E-commerce Co., Ltd. (“Qiankuang,” “we,” “us,” or “our”). By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

2. Eligibility

You represent that you are at least the age of majority in your jurisdiction (typically 18 years) and possess the legal capacity to enter into binding contracts. If you are placing an order on behalf of a business entity, you confirm that you have authority to bind that entity.

3. Account Registration

To place orders, you may need to register an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized access.

4. Products & Orders

5. Intellectual Property

All content on this site—including text, graphics, logos, product photography, videos, packaging designs, and software—is the property of Qiankuang or its licensors and is protected by intellectual property laws. No content may be reproduced, distributed, or used for commercial purposes without our prior written consent.

6. User Conduct

You agree not to:

Violation of these provisions may result in immediate termination of your account and pursuit of legal remedies.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Qiankuang’s total liability for any claim arising out of or relating to these Terms or your use of the site shall not exceed the amount paid by you for the specific product giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including but not limited to lost profits, data loss, or delays caused by logistics providers, customs authorities, or force majeure events.

8. Indemnification

You agree to indemnify and hold harmless Qiankuang, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms or your violation of any law or third-party rights.

9. Modifications to Terms

We reserve the right to modify these Terms at any time. Revised Terms will be posted on this page with an updated effective date. Continued use of the site after changes constitutes acceptance of the new Terms.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the People’s Republic of China. Any dispute arising from these Terms or your use of our services shall first be resolved through good-faith negotiation. If negotiation fails, the dispute shall be submitted to the competent people’s court in Lianyungang, Jiangsu Province, China.

Nothing in this section limits mandatory consumer protection rights under the laws of your country of residence (e.g., EU consumer rights directives).